Confirm your language preference and trip type for shopping experience:
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Hong Kong SAR | English
Confirm your language preference and trip type for shopping experience:
无数据
Hong Kong SAR | English
Enjoy exclusive 1-to-1 service with personalized product recommendations in Beauty, Jewelry, Fashion, Food, and Gifts, all tailored to your unique style
Experience the convenience of 24/7 shopping with us. No matter the time or place, we are always open to meet your needs.
Discover products from 300+ brands, including beauty, fashion, and luxury jewelry, with the latest offers and instant stock checks.
Get 1-to-1 help from our Personal Shopper, not automated replies.
With Personal Shopper, we offer a more tailored, interactive, and efficient shopping experience to customers. Key distinctions include:
1. Personalization:
Personal Shopper: Recommend products based on your preferences, behavior, and past purchases.
Traditional E-commerce: Offers less personalized, more static shopping experiences.
2. Interactivity:
Personal Shopper: Includes genuine human interactions real time
Traditional E-commerce: Relies on static product descriptions, reviews, and images without interactive support.
3. Product Discovery:
Personal Shopper: Discover brands and products that you might not discover on your own
Traditional E-commerce: Depends on search bars, filters, and categories, which can be less intuitive.
4. Customer Engagement:
Personal Shopper: Engages with you through live chat on WeChat / Whatsapp and get the answer right away
Traditional E-commerce: Browses online by yourself to find what you need
5. Decision-Making:
Personal Shopper: Curates options and provides personalized suggestions to simplify decision-making.
Traditional E-commerce: More time and efforts on you to research and compare products.
No, you can choose to pick up at any of our stores worldwide.
It is 09:00-23:00 HKT.
Our average response time is within 24 hours. For live chat support, we aim to respond within a few minutes for timely assistance.
Yes, simply confirm your loyalty account with your Personal Shopper to earn points on your purchases.
Need Assistance? Chat Now!