Amex Exclusive: 10% Cash Rebate Terms & Conditions
1. The promotional event starts from April 1, 2023, 00:00:00 and ends on either April 30, 2023, 23:59:59, or until such point that the offer quota runs out, depending on which occurs earlier.
2. This promotional event is only applicable to American Express Debit Cards starting with 37 and American Express® CNY Credit Cards (hereinafter collectively referred to as ""Amex CNY Cards,"" excluding ""American Express® Single Foreign Currency Cards"" and ""American Express® Dual-Currency Cards""). Please refer to ""American Express Card Rewards"" applet event page for details of applicable banks and card products.
3. The available quota for this promotion is 645. The offers will be distributed on a first-come first-served basis to cardholders who are eligible for this promotion, while availabilities last. Cash rebates will cease to be given out once the promotion comes to an end. The amount and time of eligible overseas transaction(s)/consumption are based on the clearing time recorded in the American Express clearing and settlement system.
4. Eligible overseas transaction(s)/consumption will be tracked from the date of registration. The amount and date of eligible overseas transaction(s)/consumption are based on the clearing time recorded in the American Express clearing and settlement system. The amount of refunds due to return of goods is not included in the cumulative purchase amount. Please call the bank service hotline printed on the back of the bank card to inquire about questions related to the exchange rate of overseas transactions/consumption or the reasons for transaction failure.
5. During the promotional period, each qualifying card is eligible to receive at maximum one (1) cash rebate of CN¥370. Cardholders who meet the above cash rebate conditions will receive their cash rebates within 45 calendar days after the event ends. The actual date for receiving their cash rebates may be later than the aforementioned date due to force majeure. The description of cash rebate entry on the bank statement received by cardholders will be ""Cash rebate: American Express CNY Card cash rebate for transaction at DFS via "" or ""Return of goods: American Express CNY Card cash rebate for transaction at DFS"" (the actual description in the actual bank statement issued by banks shall prevail). If a cardholder has made overseas purchases that meet the terms and conditions for cash rebate of this promotion, but not received the cash rebate, he or she can call the bank service hotline on the back of the bank card to provide his or her feedback within 60 calendar days after the event ends; If a cardholder disagrees with the cash rebate amount, he or she can call the bank service hotline on the back of the bank card within 30 calendar days after receiving the cash rebate, beyond which, it shall be deemed that the cardholder agrees with the cash rebate amount. In order to ensure fairness and impartiality, cardholders must properly keep the SMS notification message on successful registration of the event, relevant purchase receipts (including invoices), and provide them to the bank when necessary.
6. Cardholders can register for the offer by scanning the exclusive event code from either the bank’s promotional channels or the “American Express Offers” applet, and can participate in the promotion upon successful registration. Before sign-up, cardholders must associate an active Amex CNY Card (activated) in the ""American Express Card Rewards"" applet with their Alipay or WeChat accounts (see details on eligible card products on the offer registration page) and select the corresponding card to sign up.
7. Rules for successful registration
Cardholders can register for the offer by separately scanning the exclusive event code from either the bank’s promotional channels or the “American Express Offers” applet. Successfully registered cards are then eligible to participate in the cash rebate offer.
A successful registration is deemed upon fulfilling either one of the conditions below:
(i) The cardholder receives a SMS notification message on successful sign-up and containing details on card number and registration time from 1069240963223998
(ii) On the “American Express Card Rewards” WeChat and Alipay applet, the page on “My-Activities-My Participating Activities” indicates successful registration for the offer
The cardholder must properly keep the aforementioned SMS notification and mobile phone screenshot, which will be used to verify the time of registration.
8. Transactions that do not meet the conditions for cash rebate of this event
In the event of any of the following circumstances, cardholders shall be disqualified from participating in this event and from receiving a cash rebate for transactions made. If a cash rebate has been received, it will be offset by another transaction by the cardholder with a negative amount entered as ""Cash rebate for purchase via American Express CNY Card."" The difference between the received amount and the deducted amount as a result of exchange rate difference will not be refunded (the actual description in the actual bank statement issued by banks shall prevail):
1) Transactions such as return of goods, cash-out, payment rejection, fraud, reversal, dispute, counterfeit or cancellation are made following the overseas purchase by the cardholder;
2) Abnormal consumption behaviors of cardholders such as maliciously obtaining a cash rebate by using codes, plugins, add-ons and other tools;
3) Credit or debit cards are suspended or controlled;
4) Unsuccessful transactions (including rejected transactions) due to rejections by merchants, card issuing banks or American Express;
5) Other transactions that violate the relevant regulations of the issuing bank or American Express.
9 American Express and the issuing bank reserve the right to adjust the list of restricted merchants. Restricted merchants include those defined by the regulator and flagged merchants updated on a rolling basis during the event.
10. Users participating in this event are deemed to understand and agree to the terms and conditions of this event.In the event of force majeure or change of situation (such as encountering a major disaster event, being ordered by the competent authorities to stop or adjust, being suspended due to system failure, illegal or cheating behaviors that jeopardize rights and interests of consumers),the issuing bank and American Express reserve the right to adjust, suspend or terminate this event, which will take effect after the issuing bank or American Express announces it in their official website or other channels, to the extent permitted by law. Cardholders are advised to take note of such announcements. If cardholders have any questions about this event, they can call the bank service hotline on the back of the bank card to make inquiries.
11. Participating locations:
T Galleria Beauty by DFS, Causeway Bay
T Galleria Beauty by DFS, Hong Kong, MOKO
T Galleria by DFS, Hong Kong, Canton Road
T Galleria by DFS, Hong Kong, Tsim Sha Tsui East
T Galleria by DFS, Macau, Shoppes at Four Seasons
T Galleria by DFS, Macau, City of Dreams
T Galleria Beauty by DFS, Macau, MGM Macau
T Galleria Beauty by DFS, Macau, MGM Cotai
T Galleria Beauty by DFS, Macau, Galaxy Macau
T Galleria by DFS, Macau, Studio City
T Galleria Beauty By DFS, Macau, Wynn Palace
T Galleria by DFS, Macau, The Londoner
DFS Singapore Cruise Centre, Tanah Merah
DFS Singapore Cruise Centre, Harbourfront
DFS, Singapore Changi Airport
